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ZenWell – 3× Retargeting Sales

The Challenge

ZenWell, a wellness subscription box service, had strong initial traffic but low repeat purchase rates. Their retargeting ads were generic and underperforming, missing opportunities to re-engage visitors who showed interest but didn’t convert.


Our Approach

We designed a precision retargeting campaign to turn browsers into buyers:

  • Segmented audiences by behavior—cart abandoners, product viewers, past customers

  • Created dynamic ads tailored to each segment, emphasizing limited-time offers and social proof

  • Tested different formats, including carousel ads and video testimonials

  • Optimized ad frequency and timing to avoid fatigue while staying top of mind

  • Integrated retargeting with email follow-ups for multi-channel engagement


The Results

In 45 days:

  • Retargeting sales tripled (3× increase)

  • Return on ad spend (ROAS) from retargeting improved by 270%

  • Cost per conversion dropped by 33%

  • Repeat purchase rate increased by 24%

The Challenge

ZenWell, a wellness subscription box service, had strong initial traffic but low repeat purchase rates. Their retargeting ads were generic and underperforming, missing opportunities to re-engage visitors who showed interest but didn’t convert.


Our Approach

We designed a precision retargeting campaign to turn browsers into buyers:

  • Segmented audiences by behavior—cart abandoners, product viewers, past customers

  • Created dynamic ads tailored to each segment, emphasizing limited-time offers and social proof

  • Tested different formats, including carousel ads and video testimonials

  • Optimized ad frequency and timing to avoid fatigue while staying top of mind

  • Integrated retargeting with email follow-ups for multi-channel engagement


The Results

In 45 days:

  • Retargeting sales tripled (3× increase)

  • Return on ad spend (ROAS) from retargeting improved by 270%

  • Cost per conversion dropped by 33%

  • Repeat purchase rate increased by 24%